No xBox 360 problems? Then count yourself as one of the lucky ones. With a malfunction rating of more then 50%, most customers have experienced at least one issue with their system.
The problems range from disks being scratched, to “bricking”, or possibly sometimes the “Red Ring of Death”. Some problems like games freezing can be annoying, but most people often allow them.
Have you been playing your favorite game on your Xbox, and abruptly it freezes up on you? You reset the console to only realize that it freezes yet again. Taking out the disk you find that there are now scratches on it. Sadly, this is common with this console. As many as 1 in 9 consoles placed flat, and 3 in 9 positioned on their sides have scratched disks. This is due usually to two issues, a pad missing near the reader of the disk drive, or the drive not fixing the disk in place before running.
Another issue Xbox 360′s encounter is “bricking”. “Bricking” is a word used within the sector due to the brick pattern of most electronics. Since a brick is ineffective when it comes to electronics, when items like a game console, DVD player or related gadget quits, it’s said “useless as a brick”. Some dashboard changes have caused “bricking”. The only answer for this is to check with Microsoft to see about a substitution or repair your Xbox 360. If the console is out of warranty, the repair could cost anywhere from $99 and upward.
The common problem with Xbox 360′s is the “Red Ring of Death”. This word is derived from the three red lights that are on around the power light in the front side of the console, forming a red ring. This is as a result of either a general hardware crash or a major digital failure. Either of these conditions is not good. Both call for your console to be taken to Microsoft for repair or replacement. The average time taken to receive one after fix is eight weeks. Due to the rate of occurrence of this issue, Microsoft stretched the 1-year warranty that these systems came with to 3 years from date of purchase.
Because of the frequency of failures with the Xbox 360, there have been several lawsuits made. The first was right after the release of the console. Second was filed in November of 2006, only about a year after release. This lawsuit was because of the “bricking” that was experienced after the November 1, 2006 release of a dashboard fix.
The most recent class action lawsuit made against Microsoft was in October of 2008 by Californian users. The filers claim that Microsoft knowingly made faulty consoles and that they rejected to release the actual failure levels of the consoles.
Xbox 360′s too often have troubles. In an industry where only 3-5% is an accepted failure rating, a rating of over 50% is exorbitant! What happened to the game consoles that prevailed for years and years without any problems what so ever?
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